Jump to content
Historical War Militaria Forum
  • Invoice Flow - Subscription Payment Information


     

    • 3 days before invoice is generated

      If a customer has account credit or a card on file, an email is sent to warn them that payment will shortly be taken automatically.
      If the purchase has an associated Billing Agreement, an email will be sent before the purchase expiration.

    • 14 days before expiration date

      An invoice is generated. If a customer has account credit or a card on file, automatic payment is attempted.
      If the customer pays the invoice now, the current expiration date is extended by one renewal term.
      No invoice is generated if the purchase has an associated Billing Agreement for automatic payment.

    • 3 days before expiration date

      If the purchase has an associated Billing Agreement, an email is sent to warn them that payment will shortly be taken automatically.

    • Purchase expiration date

      If the purchase has an associated Billing Agreement, payment is taken.
      If the purchase has not been renewed, it enters a grace period where it is beyond its expiration date but still considered active. The length of the grace period can be set in the product settings.
      If the customer pays the invoice now, the current expiration date is extended by one renewal term.

    • After grace period

      The purchase expires and any benefits given by the purchase are revoked.
      If the customer pays the invoice now, the purchase is reactivated and a new expiry date is set to one renewal period from the current date.

    • 30 days after invoice was generated

      If the invoice has still not been paid, it expires and can no longer be paid. To renew, an invoice would need to be manually generated. Contact the Administrator of the Forum.

Announcements

  • Sign in to follow this  

    Subscription Payment Information


    Bart V.
    Invoice Flow - Subscription Payment Information
     
      3 days before invoice is generated
    If a customer has account credit or a card on file, an email is sent to warn them that payment will shortly be taken automatically.
    If the purchase has an associated Billing Agreement, an email will be sent before the purchase expiration.
    14 days before expiration date
    An invoice is generated. If a customer has account credit or a card on file, automatic payment is attempted.
    If the customer pays the invoice now, the current expiration date is extended by one renewal term.
    No invoice is generated if the purchase has an associated Billing Agreement for automatic payment.
    3 days before expiration date
    If the purchase has an associated Billing Agreement, an email is sent to warn them that payment will shortly be taken automatically.
    Purchase expiration date
    If the purchase has an associated Billing Agreement, payment is taken.
    If the purchase has not been renewed, it enters a grace period where it is beyond its expiration date but still considered active. The length of the grace period can be set in the product settings.
    If the customer pays the invoice now, the current expiration date is extended by one renewal term.
    After grace period
    The purchase expires and any benefits given by the purchase are revoked.
    If the customer pays the invoice now, the purchase is reactivated and a new expiry date is set to one renewal period from the current date.
    30 days after invoice was generated
    If the invoice has still not been paid, it expires and can no longer be paid. To renew, an invoice would need to be manually generated. Contact the Administrator of the Forum.

×